Terms & Conditions
Futuresay.net is operated by Learn2 UK Ltd, for which the registered address is Learn2 UK Ltd., Oxon, OX5 3DP, United Kingdom. The company provides English language education through private tuition with professionally qualified tutors and an ongoing programme of assessment. We apply a proprietary methodology to analyse our learners’ and tutors’ performance.
Unless otherwise specified, all of our lessons lessons are taught by professionally qualified tutors. They hold the CELTA, or Certificate in Teaching English to Speakers of Other Languages.
You will receive a report after each lesson with advice from your tutor.
A Futuresay tutor will give you a 15-minute spoken assessment for each learner before you starts a learning programme. This assessment is conducted by one of our tutors over the phone, free-of-charge for the learner. The results are sent by email and recorded by Futuresay for future comparisons. You are entitled to an additional assessment for every 8- or 12-lesson package that you book.
Payment, Packages and Refunds
Futuresay bills per lesson, with each unit representing 50 minutes of tuition.
Packages & Validity
Lessons can be booked individually or in packages of 8 or 12. When you buy a package, you must use all of those lessons within 30 days of the date of purchase.
If you buy an 8- or 12-lesson package, you are entitled to buy additional lessons at a discounted rate. The price of each additional lesson is $25 if you have completed an 8-lesson package, or $24 if you have completed a 12-lesson package.
Unless otherwise stated, our prices are set in US dollars and payments are made online using Visa, Mastercard, American Express or PayPal.
For packages of 8 and 12 lessons, if you attend your first lesson and are unsatisfied, you may request a full refund up to 24 hours after the lesson is completed.
You must pay for all lessons at least 24 hours in advance of the desired time. Futuresay cannot confirm your booking until payment has been received.
No lesson can be rescheduled less than 24 hours before the original start time. It is not possible to change the time of one particular lesson more than once.
Futuresay does not accept offensive or anti-social behaviour by its learners or tutors. We will investigate any report of such behaviour.
To register as a learner with Futuresay, you must be over the age of 18. Parents who register on behalf of their children are required to approve tutors on their behalf.
We do not store credit card details or share our users’ details with any third parties.
Changes to these terms
We reserve the right to change these terms. We will notify you of any major changes.